| If you do not have an active Neat subscription, you can scan your documents directly to your computer-no subscription required for this functionality.
So you can try to update the scanner driver in your computer to solve the no scanners detected issue. The missing or outdated device driver probably leads to the no scanners detected issue as the communication process breaks down and the device doesn’t function properly. | Fix 2: Update the driver for your scanner. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. You can save the scanned file as a JPEG or PDF file, or attach it to an email. | The computer must be connected using a USB cable or connected to the same network as your product.
